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Sage 500 2019 Upgrade/Installation Compatibility Error

Hello,I am in the processing of Upgrading a Win 2012 R2/Sql 2014 Sage 500 2018 installation to Sage 500 2019.  I followed the upgrade guide inside of the installation, but upon completion, reboot, and...

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Voucher Register not displaying the comment section

This may have been covered somewhere but I can not find it.  We recently ungraded to Sage 2018.  We did an update last year and the comment section on the voucher header disappeared.  After the upgrade...

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Purchase Order printing

I am using Sage 500 ERP 2013 and when I print a purchase order on one workstation I get a different printed purchase order than when I print the same purchase order from another workstation. I am using...

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Error Creating SO Kit Component Records

After trying to import an SO using SOAPI, the import fails and I receive this error in the tdmmigrationlogwrk table: "Error Creating SO Kit Component Records". All the items look to be set up as...

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Item info not showing up on invoice

When closing and invoicing orders, some invoices do not show item descriptions or item id's. All orders are imported through the SO API and this issue does not happen with every order. Is this a Sage...

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Sage 500 ERP 2013 Client replacement?

Hello,I was recently tasked with upgrading Sage Fixed Assets from 2018.1 to 2020.1.  The issue is 2018.1 was running on Windows 2K8 and 2020.1 doesn't support 2K8.  We got everything backed up Database...

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FIXED: Unable to process export request.

When trying to export a Sales Report to Excel, received the error above. The fix was to change User Account Control settings. Lowered the security bar and it worked again. Only had one computer having...

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Some errors in a new installation.

Good afternoon!I was addressing some login trouble a client was experiencing when testing a machine for a new user & was faced with the following 3 errors-My GoogleFu has thus far failed me.

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7.4 Register a Moved DB

We moved our database from SQL-02 to SQL-03 server name. I am unable to register the application to use it's modules. I've ran the Database Synchronization Utility be get the following error:I also...

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MAS 500 user Explorer settings

When performing a MAS 500 software update (2017 to 2019), will the individual users Explorer settings transfer in the software update? Also Is there a way to export all user settings to be imported in...

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Item is inactive for the return warehouse error

Hello,I am getting this error when creating a RMA for all items.  "Item (X) is inactive for the return warehouse (warehouse)".  Clicking OK on the dialog box allows me to continue the RMA and I can...

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AP Payment Register / Post error

I have encountered the error "Prior 1099 submission exists for vendor XXXX for 2020, Form 2"I think the issue is I've just ran the test for 1099 software just installed in my computer.  I entered 2020...

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Mas 500 7.4 Registration

I have the database on SQL Server 2008 R2. I'm trying to access our database for historical purposes but it's telling me it is not registered. I've attempted to register manually and it tells me the...

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can i reverse the check numbers in sage without deleting a whole batch?

I just printed 21 checks in Sage 500 AP and I realized i put them in the printer in the reverse order, so the check numbers are printed correctly, but on the check stubs it shows a different number...

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Installing Monthly Updates

How do you do monthly updates to your MAS 500 installs on client computers where users don't have admin rights?  I know you can make a silent install of the full client but how do you manage the...

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Issue running Update 2019PU1S

I updated a database to version 2019. I installed the server update PU1 without any errors. When it finishes I can login into the server and when I select the database and click on proceed I get the...

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Error on application start. Sage ERP MAS 500.

Hello,  One of my users has an application I have not dealt with before.  It is installed on 2 computers.  It is working fin on one of them and on the other it recently stopped.  Any help would be...

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Upgrade from 7.6 (2014) to 2019

I thought the product was supposed to support this upgrade.  I swear there was a post about this with Zenon replying on what to do.  I could not find it.  Anyone know?Thanks,John

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User Activity

Once again, sorry for these newbie questions... Is there a way to view user/users activity log? For example if a user ran a report, what report was ran... If he did some data entry, where did he did...

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Why do some report tasks have a .NET Configuration File?

During discussion today the question came up "Why do some Sage 500 report tasks have a .NET Configuration file and others do not?"   Since the report task is still written in VB 6 and there seems to be...

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