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Install client on Server 2008 R2

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On a server with .net framework 3.5.1 already enabled, the client install begins and tries to enable the framework and then shoots out an error saying: 

CreateProcess failed for the following command line:

C:\USERS\user\windows\sysnative\dism.exe /online /enable-feature /featurename: NetFX3

I ran it as an administrator.  Any help is greatly appreciated.  


Dataporter

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Does dataporter work in a test environment? If so, how do I get it to show? I have dataporter checked to show on the toolbar, but it does not. Nor can I launch using ALT +F7.

Upgrading Sage 500 ERP from v7.4 to 2014 or 2016.

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My company is currently running Sage ERP (MAS) 500 version 7.40.2.0 and we are considering upgrading to either version 2014 or 2016. The purpose behind this project is to enable us to upgrade the hardware where we're running the ERP and hosting the database. We're not really after any of the new features. Would you recommend jumping all the way to 2016? Or just sticking with 2014? What problems have people run into when upgrading from 7.4?

A little background: We have 50 concurrent licenses with around 100 people using the applications in a typical day (1,000 employees total). We host the ERP and database onsite. We have a bunch of add-ons and third-party software that talks to the ERP, mostly through APIs.

Invalid MAS_500_Admin user and password

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Hello, Sage City.


I have a issue with the Data Import Manager module of the Sage 500 ERP. 2014 The Import Job Progress will become stuck after executing it. After cancelling the import, a message reads the step was canceled. The other message states "Unable to start execution of step 1 (reason: Error authenticating proxy SERVERNAME\MAS_500_Admin, system error: The user name or password is incorrect". After a few more tries, the MAS_500_Admin account locks and may not be logged on to. What can I do to resolve this? I suspect there could be a password I can enter for ERP 500 to use for I do not know what the password might be. Perhaps, the MAS_500_Admin can be recreated somehow?

Please let me know and I thank you for time.

Document Transmittal via SMTP

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Receiving error when attempting to send AR invoices via SMTP:

Error occurred while processing email.  For more information about the error, run the Document Transmittal Log from the CI Reports menu.

Right.  The log says "Unable to send message".  

One of my questions is that other applications we use that interface with email (Knowledgesync and TaskCentre) provide authentication for the sending email account.    I see nowhere in Sage 500 to provide a password.

I have setup

  1. Doc Transmittal in CI options, using SMTP server name and defined a specific port (smtp.comcast.net:587)
  2. The invoice with subject, Body and return address in Set up Document Transmittal in CI
  3. Customer email address as my own, defining an invoice to be sent by HTML (get same results if I choose RTF and PDF)

I have tried this on my own machine, and I've tried using the client's SMTP server  on their machine, as well as smtp.google.com.  All with the same results.

I've opened the outgoing ports in the firewall.

I read in an earlier post that google mail is not supported.  Is that still the case?

Sage versions range from 7.3 to 2016.

On the 2016 version, I get an additional Report Engine error:  ProcessReport - -2147206398:Memory full.  Thought this might be an issue with the form, but if I attempt a print, without engaging document transmittal, the error does not occur. 

Thanks to anyone that can help.

Sales order picked but not shipped

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Hi

How can I find sales orders picked but not shipped yet?

thanks

joe

Sage ERP 2014 on Windows 10

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Sage launches but we are having an issue when trying to access report driven selections.  In other words, the specified path in the application.config file which points to a mapped drive (which is mapped correctly) indicates that the report was not found.  Any thoughts?

Can I set a group's ability to disable to "change server/database" option at the login screen?

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we are setting up a test environment and removed all ODBC connections to Prod, so our problems are limited...but would be nice to disable a user's rights to the advanced options on the login screen.

has anyone else done this?

thanks,

raju


Screen Resolution on Server 2012 and Windows 10

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I have recently upgraded to both Windows 10 and on one of my Terminal Servers to Windows 2012 R2     When running the BIE's the top row is so dark that it is unreadable.  For other operating levels, that was correctable by setting the Windows Theme to Classic    Unfortunately, there is not a true Classic to make it readable.

Does anyone have a solution to this issue......      

Multicurrency

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When entering a sales order that has a different currency, the sales order does not calculate the conversion until I close the order reopen and drill into the conversion.  If this doesn't happen, then the currency never gets converted and posts and flows through Avatax with an incorrect amount of tax.  This is not an avatax issue, it's with Sage.  Does anyone know what actual makes the conversions work?

Upgrading to Sage 500 ERP from v7.4 to 2016

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We will be upgrading from 7.4 to v2016 Sage ERP 500.   We are still currently running FRX reports under v7.4.  Will FRX reports still run once we install v2016?

Does any version of Sage 500 client support Windows 10?

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Our IT Tech group is pushing to upgrade our Windows 7 users to Windows 10.  I can't find any compatibility documents that mention anything higher than Windows 8.  Does anyone know if Windows 10 is approved yet?

Upgrade Path

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Hi. I am using Sage 500 ERP version 7.4 and would like to upgrade to Sage 500 ERP 2016. Can I directly upgrade to the latest version? If not, what is the upgrade path to install the latest version? Thanks.

Data purge function in MAS 500

application.config & UserLogin.dfl

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We are running Sage ERP 500 and all of our users access Mas500 through Terminal Servers.  When a new user is added how are the "Application.config" and UserLogin.dfl built.  We are running Version 7.5 and when I look at some of the users "UserLogin.dfl file it either shows version 7.3 or version 7.4 or 7.5 - shouldn't they show all show 7.5?

Pete Gentile

The Robbins Company 


User Accounts

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I had to rename a user account in Active Directory due to marital status. For example.. TJJONES to TSMITH. When I try to add the user account I receive an error message. I am adding the account vis the System Manager, Maintetnance, Maintain Users. The changed user account (TSMITH) appears in the list of domain users.

WIndows NT user or group "domain_name\TSMITH" not found. Check the name again.

Cannot find the login "domain_name\TSMITH", because it does not exist or you do not have permission.

Any ideas?

Where can I find Supported Platform Matrices for various versions of Sage 500?

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I work mostly with Sage 100, so not familiar where to find this.  If someone could point me in the right direction, that would help.  Most specifically, I need it for version 7.50.2.0 to determine compatibility with Windows 10, etc.

Alert module for trial

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Does anyone know where I can find the alert module for trial in our Sage 500 ERP? Thanks

Error 13 from 7.2 to 7.6

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Hello,

I am experiencing Error 13 after upgrading our MAS 500 from 7.2.20 to 7.60.6. Strangely, error 13 didn't present itself during testing. The error appears when users are processing invoices for payment after clicking the proceed button. The messages reads


Module:     Company: My company's name AppName: Select for Payment

Error 13 occurred at frmSelectVouchers in Procedure HandleToolbarClick

Type mismatch

This application will now close.

Error 5 occurred at frmRegister2 in procedure GetReportPaths...

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I constantly get this error when trying to Register Post in Process Inventory Transactions.  I will also get it in other modules such as MF (Bill of Material Cost Roll up).  There are no customization anywhere. I've uninstalled / re-installed the client but it still gives me the same error.  I have upgraded and I still get the same error.  Any thoughts?

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