Moving Sage 500 ERP to New Server
Hello all, I've been tasked in moving our current SAGE 500 ERP 2017 7.8.1 is running on Server 2008R2/SQL 2008R2 on XYZ domain to a new VM running Server 2016 Standard/SQL 2014 Standard on ABC domain....
View ArticleClik here to view.
Sage 500 Domain User Creation - Domain Missing
Hello, I'm in the process of moving SAGE server from one MS Domain to another. I've imported the DB and Ran the DB update utility to synchronize to the current database. The road block I'm facing is...
View ArticleSage 500 Data Dictionary Utility in v.7.90
Hello!I am in the SDK in Sage 500 2018 (v.7.90). I am trying to get to the Data Dictionary Utility (in some places called Data Customization), but the SDK documentation and Help screens have me going...
View ArticleSage 500 Database Install message: The following error occurred in the...
We have a Sage Partner Account, and I'm attempting to install Sage 500 ERP 2021. I installed the Database Utilities, but when I run Database Creation Utility I get the message:The following error...
View Article2021 Version PU2 - USPS feature returns "Server commited a protocol...
Hello, we're planning on going live with the 2021 PU2 version on Friday (Upgrading from 7.7/2015). When we try to validate an address using the USPS feature we get an error "Server committed a...
View ArticleInstallation of MAS500 ERP 2018 on Windows 11
After installing the client on Windows 11, we receive an ODBC error stating that the client doesn't match the server version of the ODBC. Has anyone else faced this issue? And how did you handle it?...
View ArticleGL Registers printing in Portrait instead of Landscape
Hello, since upgrading to 2021 version we've noticed some reports and some GL Register screens are printing in Portrait and not Landscape and so are cutting off the data. This doesn't happen 100% of...
View ArticleError 701 Insufficient memory in SQL Server 2019 when running Scalar...
Came across a weird issue today where the function fnIMRoundQty in Sage 500 2021 was causing a 701 Insufficient memory error on SQL 2019. However, on a SQL 2016 system, the issue would not occur....
View ArticleSAGE 500 ERP Transactions Error
Hey everyone,Wanted to get some help with this issue. They are trying to use Account Transactions within the software and they are getting an error message saying:Unhandled exception has occurred in a...
View ArticleMultiple Office Installs - Export to Excel Option Available but Excel Does...
I have a client running Sage 500 2019.. Excel 2010 was originally installed on the server. Export to Excel worked. However, someone tried installing Excel from Office 365. They didn't have the...
View ArticleDataporter on Process Finance Charges in AR
Hello, I'm not able to get the Dataporter to work on Process Finance Charges in AR. I checked an article on KnowledgeBase that had a list of windows that can use Dataporter and Process Finance...
View ArticleClik here to view.
latitude, longitude - printing on customer statement
We recently upgraded to 2021 (8.1) and on the customer statement, we see an odd default longitude and latitude near the bottom of the customer address. Is there any way to eliminate this without...
View ArticleSage 500 2023 Upgrade Path 2013 to 2023
The install guide mentions you can upgrade directly from 2013, 2014, 2016, 2017, 2018 or 2019 directly to 2023. on Page 29. Has anyone had success with the upgrade path?
View ArticleCreating a Test Environment
I need to create a test environment basing it off our current version of Sage 500 ERP. Where can I find instructions on doing so? I simply need to install a TEST copy of our production, applying the...
View ArticleClik here to view.
Can not edit recurring invoice Detail for one of my companies
One of my users receives an error when they attempt an update Detail on a recurring invoice. Other aspects of the invoice can be updated, and Detail can be updated for the other companies in our...
View ArticleSQL Server 2022 Compatibility
Hello,We are purchasing new hardware to replace our outdated server. Does anyone know if the latest version of Sage 500 will be compatible with SQL Server 2022. I like to believe that there won't be...
View ArticleClik here to view.
Errors Editing Recurring Invoice Details
I receive the below error whenever I attempt to edit any active Recurring Invoice in one of the Companies in Sage 500. This is only recurring in the one company, the STax fields match available records...
View ArticleAatrix 1099 Not Running Properly Sage 500
When I go to process 1099 Aatrix starts and then the application just closes back to sage with no error messages or anything.
View ArticleUpgrading from 7.4 to 2013 (7.5)
I have installed SQL Server 2008 R2 Std on a Server 2012 Std and restored my Sage 500 ERP database backups to this server. I logged into the client and changed my License Type to TEST. I then run the...
View ArticleSage 500 RAID Configuration
Hello Everyone,We are in the process of setting up our new server and was wondering if Sage 500 will work in a RAID environment? The SQL Server will be running in a VM and we have 16 1TB SSD drives to...
View Article